Question 1

Can You Get a Prescription Online in Australia?

Accepted Answer

Yes, you can get a prescription online in Australia through a secure telehealth consultation with an Australian-registered (AHPRA) doctor. After assessing your symptoms and medical history, the doctor may issue an electronic prescription (eScript) if it is clinically appropriate. Online prescriptions follow strict Australian regulations, and restricted medications such as Schedule 8 drugs cannot be prescribed.

Question 2

Which Medications Can Be Prescribed Online?

Accepted Answer

Many common medications can be prescribed online in Australia through certified telehealth services. However, medications that require physical examination, strict monitoring, or fall under Schedule 8 regulations cannot be prescribed online.

Question 3

Do I need to create an account?

Accepted Answer

Yes, you will need to register or log in to securely manage your telehealth consultation and prescriptions.

Question 4

How Are Prescription Requests Reviewed and Approved?

Accepted Answer

Every prescription request submitted through our platform is carefully reviewed by an Australian-registered (AHPRA) doctor. Before approving any medication, the doctor assesses the information you provide, including your medical history, symptoms, and the selected health condition. Requests that are not suitable will not be approved, and your card will not be charged. This process ensures responsible prescribing, patient safety, and the same level of medical oversight you would expect from a traditional face-to-face consultation.

Question 5

How Does Script Selection and Multi-Script Pricing Work?

Accepted Answer

You may begin by selecting a health condition and then choosing the appropriate medication request. Each condition allows you to request one or more prescriptions, depending on your treatment needs. The pricing varies based on the number of scripts requested, with bundled options available for multiple prescriptions. Multi-script pricing applies to medications related to the different conditions. This ensures safe prescribing practices and allows the doctor to assess your treatment holistically. All prescriptions are issued for a standard pack-size supply to support continuity of care with your regular GP. This approach provides transparency, affordability, and medical consistency while ensuring that prescriptions are clinically appropriate and compliant with Australian healthcare standards.

Question 6

Which Conditions Can Be Managed Through This Service?

Accepted Answer

Our telehealth service supports a wide range of common, non-emergency health conditions. These include diabetes management, heart medications, high cholesterol, mental health support, asthma and COPD, erectile dysfunction, contraception, urinary tract infections, and other routine medical needs. Each condition is reviewed by an AHPRA-registered doctor using the same clinical guidelines followed in traditional clinics. Certain medications that require physical examination, specialist review, or fall under restricted categories cannot be prescribed online.

Question 7

Can STDs (STIs) be safely assessed and treated through telehealth?

Accepted Answer

Yes — many STIs can be safely assessed, tested, and treated via telehealth. Our doctors follow Australian telehealth standards and Australian STI management and guidelines, using a detailed clinical history to determine appropriate testing and treatment

Question 8

How does STI testing work through scriptsathome?

Accepted Answer

After your telehealth consultation, your doctor may arrange pathology testing (urine tests, blood tests, or self-collected swabs) in line with Australian STI management guidelines.

Question 9

If I test positive, can treatment and advice be provided online?

Accepted Answer

In many cases, yes. Evidence-based treatment, education, and follow-up can often be provided via telehealth, including prescriptions sent electronically.

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